How To Delete A Rakuten Account When Someone Dies?

Delete a Rakuten Account

With the demise of your loved ones, there comes mixed emotion. At that time, it is undeniable to feel emotionally weak. Still, you are expected to take care of the deceased’s real estate and digital assets if you are appointed as an executor. It includes closing all accounts that are present in any bank or on any online platform on behalf of the deceased. Now, if you think about how to close online accounts when someone dies, we might be able to answer your question.  

While you will be managing the cable or mobile payment service account, you can find a Rakuten account of the deceased as well, which you need to delete as an executor. Now, you may face some issues while dealing with the Rakuten account. So, this blog brings a step-by-step guide on how to delete Rakuten account 2022 to help you with the process.

All you need to know about the Rakuten account

Before proceeding further, let’s briefly discuss everything about a Rakuten account.

Rakuten is a free application that allows you to find coupons and cash back on every purchase using the affiliated link. So, whether you are having dinner, booking your hotels, or shopping for your groceries in the e-market, Rakuten helps you to save a little bit on every purchase. Its offers are valid for the 2,500 stores listed on Rakuten. You can earn up to 40% cash back while shopping from eBay, Amazon, Walmart, Lyft, Sephora, and Stubhub through Rakuten.

Going back to history a little bit, Rakuten was first founded in 1998 by Hiroshi Mikitani, who took over Ebates in 2014. Its services are not only limited to offering you cashback but include several other economic services like using financial technology, providing communication assistance through Viber, and so on. 

Rakuten works in an exciting yet straightforward way. It works in partnership with several stores. Once you have your Rakuten account ready, you can access each store. So, you can buy your items or book hotels directly through Rakuten’s website, app, or browser extension. When buying your favorite item from a shop through your Rakuten application or web extension, Rakuten gets a commission percentage and shares a part of that with you as cashback. You can link your credit card or debit card with your account to earn money. Otherwise, your cashback will get stored in the Rakuten account, and you can receive a check or a Paypal deposit. 

It’s very easy to have a Rakuten account at any point in time because it is free. The process of creating an account is also relatively easy. You can use your email address and password to have an account. Otherwise, you can also use your Facebook or Google account instead. 

Follow the steps to create a Rakuten ID:

1. Click on the “sign in with Rakuten id” option.

2. Click on the “create id” option.

3. Enter your account details.

4. Within no less time, you will receive an email informing you about the successful Rakuten ID registration.

Once you register and have logged in, you can start online browsing from the app or website, earn cash back, and claim rewards.

Why do you need to delete the Rakuten account?

Not only the Rakuten account, but one must also clear up all the digital footprints of the deceased one as their executor. Many of us have several accounts on different online platforms we set up over the years and abandoned them. These stay as our digital assets. We generally forget about them, especially if it’s a free account. 

A maximum of these accounts, including Rakuten, ask for several personal information while making this account. Many companies can sell this information to a third party. If you have ever gone through the terms and conditions section, you can observe that you often grant permission for the company to sell your personal information to other companies. You also share your card details for accounts like Rakuten and some mobile payment service accounts. Though Rakuten is very skeptical regarding users’ safety, it’s better to delete your digital footprint, especially when someone has passed away, because their information can get easily shared. 

Not only is the personal information and record shared by the company, but sometimes, it can get unethically accessed by hackers. 

Deleting your accounts tightens cyber security and creates less work for your executor. Not only for safety but to transfer the cash present in the Rakuten account after one’s death, you need to delete the account as well. 

So, you have a brief idea of a Rakuten account and how it functions. Now, if you want to delete a Rakuten account, here is everything you need. 

How to delete your own Rakuten account?

Here is a step-by-step guide if you are wondering how to close online accounts when someone dies and wants to delete your Rakuten account. 

If you want to delete your shipping account, you can mail them explaining your intention. 

Step 1: Collect all required information

While you want to delete your Rakuten account, you need to know all the details for the same, which includes the email id you used to create the account. You can visit your profile on Rakuten’s application or website. 

Step 2: Send a mail

To know how to permanently delete Rakuten account and delete your account, you need to fill out their Contact Us form and create a formal request for deleting the account. Rakuten’s privacy policy states that the company is bound to delete all information, including your email id, password, credit card details, and physical address, upon request. Only if they require the information to maintain their legal rules, in that case, will they not delete the information. To start the process, create a request mail addressing Rakuten’s team and send it to their official email id. You will get the same on their official website. Don’t forget to put “Request to delete Rakuten account” in the subject header and mention the reason in the mail body. 

After you have canceled your Rakuten membership, these will be the expected outcomes:

1. You will be able to collect all the super points you have earned from the Rakuten wallet.

2. You can delete all your data and purchase history.

3. You will also lose those accounts if you have access to other Rakuten sister companies with the same information.

Within a few working days, your Rakuten account will get deleted, removing all your information. So, after deleting your personal information from the Rakuten account, your Cashback account stays.

How to delete a Rakuten Cashback account?

After you have deleted your info from Rakuten’s account, you may also think about how do I delete my Rakuten cashback account and how to delete Rakuten ebates account. You can follow these simple steps for the same. 

Chrome: How to remove Rakuten from chrome? – To delete, press the control key while selecting the remove option from chrome. Select the Rakuten cashback button and click on the remove option. 

Edge: To delete or uninstall, hold the control key while you select the button and then select the remove option from Microsoft edge. If you don’t see the cashback option, click on the three dots in the upper right-hand corner and select extensions. Search for the Rakuten extension and select the remove option.

Safari: To uninstall in safari, select preferences accordingly, then select Rakuten extension from the menu bar present on the left, and finally select uninstall.

How to delete a deceased loved one's Rakuten account?

If you are wondering how to cancel accounts when someone dies and also delete one’s Rakuten account after their death as an executor, here are some steps you can follow:

Step 1: Try to get access to the deceased’s email account

If you think about how to permanently delete Rakuten account, you need access to their email account. If you can retrieve the deceased’s password manager, log in to the account using proper login credentials and use it to delete the Rakuten account. 

Step 2: Get proof that you’re requesting deletion on behalf of the deceased person.

While deleting an account on someone’s behalf, you have to give proof for the same. The death certificate that you will receive can work. 

Otherwise, if you get appointed as an executor of an estate according to one’s will, you may also have a letter of testamentary, which you can use as proof in such cases. This legal document permits you to take care of all the assets left behind by the deceased and perform fiduciary responsibilities on behalf of the deceased. 

Step 3: Send an email

Now, you have sent an email to the official email id of Rakuten. You will get the same on their official website. Mention your intention in the body and attach a copy of any legal document as proof that you are officially the executor to make the request. 


Now you know how to delete Rakuten account 2022 permanently. As an executor of the deceased loved one, you must take care of all their physical and digital assets and know how to cancel accounts when someone dies. But, if you don’t have the login credentials of the account holder, you may face certain complications while closing the account. In most cases, this becomes an issue. 

That is why it’s essential to create a Digital Estate plan. It allows you to leave behind any information that your family members may require to access your Digital Assets after your death. It also helps to appoint a separate digital executor to take care of all your digital assets. So your digital assets remain safe from risks like hacking, fraud, or identity theft. 

You can plan your digital estate plan at any time of your life, irrespective of your age and earnings. Make sure that your digital estate plan is separate from your will. We at Clocr aim to take care of all your digital assets. Our digital estate planning services will assist you to leave behind a digital legacy after your death. Sign Up with Clocr to learn more about Digital Estate Planning and start planning yours today!