When we think about antivirus software, the first name which comes to mind is McAfee antivirus. This antivirus software company is among the top software companies globally. This company has kept computers safe from viruses for the last 30 years.
In these 30 years, they have created their credibility worldwide. This software has one of the best malware detection tools globally and offers security to the networks.
This brand is widely used and trusted. Its annual customer base is huge, and most of them are its repetitive customers. This is the reason why most users opt for auto-renewal.
The annual pack gets renewed every time the pack gets over. But what about those accounts whose account holder becomes incapacitated or dies? The answer to this important question is the main subject of this blog post.
How To Delete A McAfee Account?
A McAfee account is a very crucial software for every computer. Due to this reason, everybody has it on their computers. While the importance of this software cannot be ignored, it has only one demerit, which every application or software has. That demerit is auto-renewal of the account.
This is not a demerit in the true sense. It saves many people from hindrances in their services. But when a user dies or becomes incapable of handling the account, it might get renewed if that has opted.
The following important question that arises here is how to delete a McAfee account of a loved one? Below is a step-by-step procedure to delete a loved one’s McAfee account. It is very simple if the below-given process is followed precisely. Now let us know the procedure.
Step 1: Gather Information about the Account
As you don’t have any information about the account, you need to gather some documents. These documents are not very difficult to arrange.
Deleting the McAfee account of a loved one is very simple. Let us have a look at the documents or details you’ll be arranging.
- Start date of the account subscription.
- The order confirmation number.
- The billing address of the account.
- The last 4 digits of the debit/credit card used.
You’ll also need to show proof of your relationship with the deceased. For this, you need to have the following documents.
- Copy of the death certificate.
- Your valid ID or Government ID proof.
- Proof of executorships.
These documents are generally available to the family of the deceased. So you will not have to worry much about the documents.
Step 2: Contact Customer Support
After all the documents listed above, you can proceed further to delete the McAfee account of your loved one. Contact customer support services of McAfee software. Customer support will guide you with further procedures. It will not take much time.
Step 3: Provide Information about Your Loved One
The customer support executive will further ask for information about your loved one. Provide them with the required information. After this, they will put the account for the deletion process. Your email address will be asked.
Could you provide them with your email address? They will send a confirmation email to you. Confirm the deletion of the account. You will not be receiving any bills or any messages related to the deleted account from here onwards.
However, it is advised to keep the deletion confirmation mail with you. You might need it in the future. Sometimes, the software company keeps sending notifications and bills due to internal server glitches. Then, you can show a copy of this email.
The pain of losing a loved one is unbearable. Our heart fills with sorrow. But carrying a digital legacy in today’s digital era is difficult. To avoid this difficulty, most people delete the McAfee antivirus account of their loved ones. The procedure for the same is very simple, as you can see in the above sections.