How To Close The PayPal Account Of A Deceased Person

How To Delete a PayPal Account When Someone Dies

What is PayPal?

PayPal is an online payment service that is supported in most countries where online money transactions are supported.

When it comes to a PayPal account, the procedure for closing it is different when it comes to the account of a  deceased person. Only the executor/administrator of an estate has the right to request the closing of the deceased’s account. 

Closing a Paypal account when someone dies

  • The administrator/executor is asked to send the following documents to PayPal’s ICA department for review:
    • A cover sheet from the Requestor (or a person who is duly appointed or authorized to administer the estate of the deceased customer) identifying the account by the primary email address and request to have PayPal account closed
    • The requestor’s email address, so our Deceased Account Team can reach out directly
    • A copy of the death certificate for the account holder
    • A copy of a government-issued photo ID (such as a driver’s license, passport, or state-issued ID) of the Requestor
    • Legal documentation or a copy of the will that identifies the executor of the estate
    • State issued documentation if a living will is not present


Fax: 303-395-2803


P.O. Box 45950

Attn. ICA

Omaha, NE  68145


Things To Note

  • The documents you send will be destroyed following their review. 
  • The money in the deceased’s account can be disbursed in one of the following ways: 
    • A cheque in the name of the deceased account holder
    • Transfer to the bank account linked to the PayPal account

Now that you know how to delete a Paypal account when someone dies, you might also realize the complications that may arise during the process. The major one is usually not having access to the account holder’s login information. 

But for deleting a PayPal account, they only receive requests from the Executor of an estate. By making use of a Digital Estate Plan, you get to decide what happens to each of your Digital Assets following your death or incapacitation.

Sign up with Clocr today to get started with creating your own Digital Will.